Each Brother laser printer is designed to work at pre-set temperatures that are matched exactly to each of our individual toner formulations.
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If the drum appears to be in good condition please contact our technical support through Live Chat or Ask a Question at the top of the page.Brother strongly recommends that customers use only genuine Brother drum units and/or toner cartridges. You will need to replace the drum (DR630). If physical damage, such as scratches, nicks, or gashes in the surface of the drum is found when inspecting the drum, there is no need to continue cleaning since it will not resolve the issue. There is no troubleshooting that can be performed on the toner cartridge, and by troubleshooting and cleaning the drum repeatedly, it helped reduce the suspicion of the drum as a possible cause of the issue and makes the toner cartridge the probable cause of the issue.ĥ.
BROTHER MFC 9330CDW CUSTOM COVER SHEET FAX MANUAL
If there are still black vertical lines after doing two (2) manual drum cleanings, the toner cartridge will need to be replaced. If black vertical lines still appear on the Printer Settings page(s), a second manual drum cleaning may be needed. If no white vertical lines appear on the report, the issue is resolved. The machine will print out the Printer Settings report. Press the UP OR DOWN ARROW to display and then press Printer Settings.Į. Press the UP OR DOWN ARROW to display and then press Print Reports.ĭ. Make 10 copies of a blank page to further clean any remaining debris left on the drum surface.Ĭ. Reinstall the drum unit and toner cartridge assembly into the machine, close the front cover, pressing firmly on each side until the cover clicks into place.ģ. If you put it in properly, the green lock lever will lift automatically. Reinstall the toner into the drum (be sure it clicks into place). Be sure to return the green tab to the home position.į. Once the drum surface is dry, clean the primary corona wire inside the drum unit by gently sliding the green tab located at the top of the drum unit from left to right and back several times. Before continuing further, allow the water to evaporate or dry off the drum surface.Į. If physical damage, such as scratches, nicks or gashes in the surface of the drum, is found when inspecting the drum, there is no need to continue cleaning since it will not resolve the issue. Use the white gear on the far left side to turn the roller and ensure you clean the entire surface. Clean the roller by gently wiping the entire surface with a cloth lightly dampened with water. If toner scatters on your hands or clothes, immediately wash it off with cold water.Ĭ.
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NOTE: Handle the toner cartridge carefully. Push down the green lock lever on the left side of the drum unit and toner cartridge assembly and then lift the toner cartridge out of the drum unit. NOTE: We recommend that you place the drum unit and toner cartridge assembly on a piece of paper in case you accidentally spill or scatter toner.ī. Open the front cover and remove the drum and toner assembly. This issue is usually resolved by cleaning and/or replacing the drum.Ī. If the problem only occurs when photopcying but not when printing see: How do I clear black vertical lines when I make a copy, send a fax, or scan an image into the computer?ġ. Using non-Brother supplies may affect the hardware performance, print quality, and machine reliability. View All Brother Care Program Eligible Productsīrother strongly recommends that customers use only genuine Brother drum units and/or toner cartridges.View All Refurbished - Sewing & Crafting.View All Refurbished - Fax Machines & Scanners.